ARC Management Group is a debt collection agency is bound by the Fair Debt Collection Practices Act. Learn more about the company and how you can stop harassing debt collection calls.
ARC Management Group, LLC is a legitimate third-party debt collection agency based in Georgia, with satellite offices in New York, Florida, Hawaii, and the Philippines. ARC Management, LLC has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed and failing to verify debts. If you have been contacted by ARC, understand your rights before taking action
According to its former website, ARC Management Group, LLC employs a diverse approach to consumer and commercial collections. ARC Management Group, LLC utilizes “state-of-the-art computer systems” to communicate effectively and regularly with individual debtors. This same technology is used to “leverage online capabilities with national credit reporting agencies to access” debtor information, credit histories, and to manage skip-tracing.
ARC Management Group, LLC boasts that each of its collection agents are trained to handle claims from the first phone call, to the initiation of legal proceedings against that individual. ARC Management Group, LLC promises that, if necessary, it will take legal action to “get the job done.” ARC Management Group, LLC employs a nationwide network of attorneys to pursue collections in courts throughout the United States and abroad. ARC Management Group, LLC boasts that, with its own dedicated attorneys on-site, it is able to place debtors directly into litigation, which it will “aggressively” pursue in order to maximize the amount collected for its clients. If this litigation leads to a judgment against the debtor, this judgment will accrue interest, and it could also be used to obtain a wage garnishment against individual debtors.
ARC Management Group, LLC is highly motivated to collect the maximum amount possible from each individual debtor because ARC Management Group, LLC operates on a contingent basis, meaning that it only receives compensation based on a percentage of the amount it can collect.
ARC Management Group, LLC specializes in debt collection for a diverse array of industries, including healthcare, communications, student loans, financial services, utilities, and government.
As a third-party debt collection agency, ARC Management Group, LLC is required to adhere to the Fair Debt Collection Practices Act (FDCPA), a federal law that protects consumers from abusive debt collection tactics. Nevertheless, consumers have filed complaints accusing ARC Management Group, LLC of violating the FDCPA. Those accusations have included claims that the debt collection agency has threatened to sue consumers without actually intending to do so and talking to third parties about consumers’ debts. It’s imperative that you know your rights under the law before speaking with ARC Management Group, LLC debt collectors.
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ARC Management Group, LLC is not accredited by the Better Business Bureau (BBB), which issued ARC Management Group, LLC a “A+” rating, despite the presence of 32 complaints against ARC Management Group, LLC in the past three years, only seven of which have been resolved. 23 of these complaints contained allegations related to ARC Management Group, LLC’s billing and collections practices, while the remaining complaints contained allegations related to ARC Management Group, LLC’s services. Since March 2014, the Consumer Financial Protection Bureau (CFPB) has received 76 complaints against ARC Management Group, LLC. 74 of these complaints contained allegations related to ARC Management Group, LLC’s debt collection practices, while the remaining complaints alleged problems with ARC Management Group, LLC’s credit reporting practices. In addition, Justia, one of the largest online legal databases in the United States, lists at least 22 federal cases of civil litigation involving ARC Management Group, LLC.
Are you asking yourself…
ARC Management Group could be calling for a number of reasons, all of them related to debt collection:
If you’ve been contacted by ARC Management it’s important to know your rights under the Fair Debt Collection Practices Act. If they’ve violated your rights, you can take the agency to court and sue for statutory damages of up to $1,000 – along with court costs and attorney fees.
First you can write a cease and desist letter. Explain to ARC Management Group that they have the wrong person and insist that they stop calling you. Make sure to send your letter via certified mail with a return receipt requested. If debt collectors from ARC Management persist in calling you, make sure to keep a log. Note the date and time of each call, the name of the debt collector, and what was said. Under the Fair Debt Collection Practices Act, debt collectors, who violate the law, must pay consumers up to one thousand, dollars plus attorney’s fees. A fair debt attorney can represent you at no charge, and can readily evaluate your case. It’s also important to file complaints with the Better Business Bureau and with the Federal Trade Commission.
No. If you’ve been contacted by ARC Management, you have the right to sue them in federal court if the debt collection agency has violated the Fair Debt Collection Practices Act. Signs that you may be on solid legal footing are:
The Fair Debt Collection Practices Act was put into law in order to protect consumers like you, but there’s a catch. While the government sues debt collection agencies that egregiously violate the law, it doesn’t sue agencies on behalf of individual consumers. Instead, the FDCPA has what’s called a fee-shifting provision. This means that, if you sue and win, then the debt collection agency has to pay your court costs and attorney fees. Fee-shifting levels the playing field so that you can assert your rights.
Yes. ARC Management Group can sue you if you owe the debt, however, threatening to sue or serve you with papers if they don’t intend to do so is a violation of the Fair Debt Collection Practices Act. Additionally, after receiving the first collection notice, you have 30 days to dispute the debt. If you dispute the debt, then ARC Management is required by the FDCPA to prove that you do, in fact, owe the money. A debt collection agency isn’t allowed to sue you if, for example, the debt is past the statute of limitations or if you do not legally owe the debt. It’s a good idea to speak with a fair debt attorney if you’ve been served with a summons or legal complaint.
Yes. However, ARC Management Group cannot threaten you to garnish your wages and garnishment can only only occur if ARC Management files a lawsuit and obtains a judgment against you. It’s common for consumers to ignore notice of a lawsuit; if you don’t appear in court, the judge may automatically rule against you. Debt collection agencies have been known to avoid serving consumers with notice to increase the odds of obtaining a judgment. This is called “sewer service” or “gutter service.” The bottom line? If wage garnishment takes you by surprise, talk to a consumer attorney who can fight for your rights.
Yes. ARC Management Group can report debts in collection to the three major credit reporting agencies – Experian, TransUnion, and Equifax. Once a debt is reported to the credit bureaus, it will appear on your credit report and will impact your credit score.
Yes. However, as with wage garnishment, a property lien can only arise out of a court judgment against you. If ARC Management files a lawsuit against you and the judge rules in their favor, then the debt collection agency has a right to collect that money. One way of doing that is by putting a lien on your house or property. That’s why it’s imperative to respond to legal papers and to have an attorney by your side who will fight on your behalf.
Yes, ARC Management Group can call you at work however there are strict limits about what ARC Management can say or ask about you if they are calling your at your place of employment. If you want them to stop calling your job, you should tell them not to and you say that your employer either doesn’t allow those types of calls or it’s inconvenient for you. If they keep calling after you have made this request, it’s actually a violation of the Fair Debt Collection Practices Act for them to continue to call you. These laws prevent calls to work when you’ve told them not to, so it’s important to make that clear to the debt collector calling you. Take the date, and time, and the name of the person that you spoke with when you asked them not to call at work and then consult with an attorney about your rights
Yes. Again however, there would be strict limits to what they can say. It would be illegal, for example, if ARC Management called your family and discussed your debt with them. It might be easier to say that the ONLY reason a debt collector can contact your family is to obtain or confirm your location information so that they may contact you. That is the only exception to the law regarding third party contact. Collection calls are annoying enough, but when a collector is calling your friends, family, co-workers or place of employment and discloses information about your finances, the annoyance can quickly turn into harassment. Under federal law, debt collectors cannot discuss your debts with your children, roommates, and in many states, even your spouse.
No. ARC Management Group – or any other debt collection agency like ARC Management for that matter – has no authority whatsoever to arrest you. In fact, threatening you with arrest or jail is a violation of the Fair Debt Collection Practices Act. While so-called “debtors prisons” are illegal, only non-payment of things like traffic tickets can lead a judge to issue a bench warrant, which in turn can lead to arrest.
Yes. You can sue ARC Management Group if you believe they violated the Fair Debt Collection Practices Act. The FDCPA says that debt collection agencies that violate the law must pay consumers up to $1,000 in statutory damages, as well as court costs and attorney fees. That’s why engaging a fair debt attorney to represent you in an FDCPA lawsuit typically doesn’t cost you anything out of pocket. The attorney that agrees to take on your case knows that the debt collection agency will be forced to pay their fees.
If ARC Management Group – or any other debt collection agency – is calling you to the point of harassment, using abusive or profane language, or violating the FDCPA in some other way, it’s time to fight back. Under the law, you may be entitled to up to $1,000. At Lemberg Law, we won’t charge you a dime out of pocket, and we only get paid when you win. Call us today for a free, no-obligation, case evaluation. We’ll get the justice that you deserve.
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They have called my cell phone on numerous occasions and asked to verify information (birthdate/last 4 of Social Security). Having had my bank account hacked over 5 times in the past 6 months which involves having a new debit card sent 10-14 days and no access to my money, I don’t give out any personal information over my phone at all. They proceed to hang up but then call the next day. Tired of it.