Asset Management Outsourcing or AMO is a debt collection agency is bound by the Fair Debt Collection Practices Act. Learn more about the company and how you can stop harassing debt collection calls.
Asset Management Outsourcing or AMO was founded in 1997 in Peachtree, Georgia, Asset Management Outsourcing has a variety of subsidiary businesses operating under the following identities: National Recovery Services in Lynwood, Washington, and AMO Recoveries, Inc. a/k/a Collections Unlimited, Inc., and Asset Management Outsourcing Recoveries, Inc. in Green Bay, Wisconsin.
According to its website, Asset Management Outsourcing and its numerous subsidiaries operate facilities strategically located across the United States. Asset Management Outsourcing boasts that it “is a leading provider of outsourcing services and technology to the financial services industry.” Asset Management Outsourcing Recoveries, Inc. is the accounts receivable management (ARM) division of Asset Management Outsourcing. Asset Management Outsourcing Recoveries, Inc. “is a licensed debt collector in all requiring states,” and the Asset Management Outsourcing website states that Asset Management Outsourcing Recoveries, Inc. is “one of the most effective collectors of delinquent debt in the United States.”
Nationwide Recovery Service is one of Asset Management Outsourcing’s debt collection subsidiaries. According to Nationwide Recovery Service’s website, once debt persists to the point of write-off, Nationwide Recovery Service will step in to provide collection services, including the use of telephone follow ups, skip tracing, employment verification, asset searches, third-party recovery, negotiation and administration of partial payment agreements, and if these efforts fail, Nationwide Recovery Service could initiate legal proceedings against individual debtors. If Nationwide Recovery Service is able to obtain a judgment against the debtor, that judgment will accrue interest until paid in full, and will serve as the basis for obtaining a wage garnishment against individual debtors.
In support of its debt collection efforts, Nationwide Recovery Service employs the latest cutting-edge software to prioritize its collections and improve its collection strategies. Technology allows Nationwide Recovery Service to initiate robo-calls to individual debtors as well as report individuals to credit agencies, which has the effect of preventing debtors from obtaining new lines of credit. In addition, Nationwide Recovery Services also employs well-trained collection professionals, which it offers a competitive compensation and benefits package in order to obtain the best quality collectors.
Nationwide Recovery Service is a member of the Association of Credit and Collection Professionals (ACA International).
Asset Management Outsourcing d/b/a Nationwide Recovery Service specializes in hospital and healthcare debt.
As a third-party debt collection agency, Asset Management Outsourcing is required to adhere to the Fair Debt Collection Practices Act (FDCPA), a federal law that protects consumers from abusive debt collection tactics. Nevertheless, consumers have filed complaints accusing Asset Management Outsourcing of violating the FDCPA. Those accusations have included claims that the debt collection agency has threatened to sue consumers without actually intending to do so and talking to third parties about consumers’ debts. It’s imperative that you know your rights under the law before speaking with Asset Management Outsourcing debt collectors.
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Asset Management Outsourcing d/b/a Nationwide Recovery Service is not accredited by the Better Business Bureau (BBB), which issued Asset Management Outsourcing d/b/a Nationwide Recovery Service a “D” rating. The BBB lists the presence of 64 complaints against Asset Management Outsourcing d/b/a Nationwide Recovery Service in the past three years, only 15 of which have been resolved in the past 12 months. 55 of these complaints contained allegations related to Asset Management Outsourcing’s billing and collections practices, while the remaining nine complaints contained allegations related to services provided. Since July 2013, the Consumer Financial Protection Bureau (CFPB) has received an incredible 408 complaints against Asset Management Outsourcing and its subsidiaries, 379 of which contained allegations related to Asset Management Outsourcing’s debt collection practices, while the remaining complaints contained allegations related to credit reporting and consumer loan services. In addition, Justia, one of the largest online legal databases in the United States, lists at least 30 federal cases of civil litigation involving Asset Management Outsourcing and its subsidiaries.
Are you asking yourself…
Asset Management Outsourcing could be calling for a number of reasons, all of them related to debt collection:
If you’ve been contacted by AMO it’s important to know your rights under the Fair Debt Collection Practices Act. If they’ve violated your rights, you can take the agency to court and sue for statutory damages of up to $1,000 – along with court costs and attorney fees.
First you can write a cease and desist letter. Explain to Asset Management Outsourcing that they have the wrong person and insist that they stop calling you. Make sure to send your letter via certified mail with a return receipt requested. If debt collectors from AMO persist in calling you, make sure to keep a log. Note the date and time of each call, the name of the debt collector, and what was said. Under the Fair Debt Collection Practices Act, debt collectors, who violate the law, must pay consumers up to one thousand, dollars plus attorney’s fees. A fair debt attorney can represent you at no charge, and can readily evaluate your case. It’s also important to file complaints with the Better Business Bureau and with the Federal Trade Commission.
No. If you’ve been contacted by AMO, you have the right to sue them in federal court if the debt collection agency has violated the Fair Debt Collection Practices Act. Signs that you may be on solid legal footing are:
The Fair Debt Collection Practices Act was put into law in order to protect consumers like you, but there’s a catch. While the government sues debt collection agencies that egregiously violate the law, it doesn’t sue agencies on behalf of individual consumers. Instead, the FDCPA has what’s called a fee-shifting provision. This means that, if you sue and win, then the debt collection agency has to pay your court costs and attorney fees. Fee-shifting levels the playing field so that you can assert your rights.
Yes. Asset Management Outsourcing can sue you if you owe the debt, however, threatening to sue or serve you with papers if they don’t intend to do so is a violation of the Fair Debt Collection Practices Act. Additionally, after receiving the first collection notice, you have 30 days to dispute the debt. If you dispute the debt, then AMO is required by the FDCPA to prove that you do, in fact, owe the money. A debt collection agency isn’t allowed to sue you if, for example, the debt is past the statute of limitations or if you do not legally owe the debt. It’s a good idea to speak with a fair debt attorney if you’ve been served with a summons or legal complaint.
Yes. However, Asset Management Outsourcing cannot threaten you to garnish your wages and garnishment can only only occur if AMO files a lawsuit and obtains a judgment against you. It’s common for consumers to ignore notice of a lawsuit; if you don’t appear in court, the judge may automatically rule against you. Debt collection agencies have been known to avoid serving consumers with notice to increase the odds of obtaining a judgment. This is called “sewer service” or “gutter service.” The bottom line? If wage garnishment takes you by surprise, talk to a consumer attorney who can fight for your rights.
Yes. Asset Management Outsourcing can report debts in collection to the three major credit reporting agencies – Experian, TransUnion, and Equifax. Once a debt is reported to the credit bureaus, it will appear on your credit report and will impact your credit score.
Yes. However, as with wage garnishment, a property lien can only arise out of a court judgment against you. If AMO files a lawsuit against you and the judge rules in their favor, then the debt collection agency has a right to collect that money. One way of doing that is by putting a lien on your house or property. That’s why it’s imperative to respond to legal papers and to have an attorney by your side who will fight on your behalf.
Yes, Asset Management Outsourcing can call you at work however there are strict limits about what AMO can say or ask about you if they are calling your at your place of employment. If you want them to stop calling your job, you should tell them not to and you say that your employer either doesn’t allow those types of calls or it’s inconvenient for you. If they keep calling after you have made this request, it’s actually a violation of the Fair Debt Collection Practices Act for them to continue to call you. These laws prevent calls to work when you’ve told them not to, so it’s important to make that clear to the debt collector calling you. Take the date, and time, and the name of the person that you spoke with when you asked them not to call at work and then consult with an attorney about your rights
Yes. Again however, there would be strict limits to what they can say. It would be illegal, for example, if AMO called your family and discussed your debt with them. It might be easier to say that the ONLY reason a debt collector can contact your family is to obtain or confirm your location information so that they may contact you. That is the only exception to the law regarding third party contact. Collection calls are annoying enough, but when a collector is calling your friends, family, co-workers or place of employment and discloses information about your finances, the annoyance can quickly turn into harassment. Under federal law, debt collectors cannot discuss your debts with your children, roommates, and in many states, even your spouse.
No. Asset Management Outsourcing – or any other debt collection agency like AMO for that matter – has no authority whatsoever to arrest you. In fact, threatening you with arrest or jail is a violation of the Fair Debt Collection Practices Act. While so-called “debtors prisons” are illegal, only non-payment of things like traffic tickets can lead a judge to issue a bench warrant, which in turn can lead to arrest.
Yes. You can sue Asset Management Outsourcing if you believe AMO violated the Fair Debt Collection Practices Act. The FDCPA says that debt collection agencies that violate the law must pay consumers up to $1,000 in statutory damages, as well as court costs and attorney fees. That’s why engaging a fair debt attorney to represent you in an FDCPA lawsuit typically doesn’t cost you anything out of pocket. The attorney that agrees to take on your case knows that the debt collection agency will be forced to pay their fees.
If Asset Management Outsourcing – or any other debt collection agency – is calling you to the point of harassment, using abusive or profane language, or violating the FDCPA in some other way, it’s time to fight back. Under the law, you may be entitled to up to $1,000. At Lemberg Law, we won’t charge you a dime out of pocket, and we only get paid when you win. Call us today for a free, no-obligation, case evaluation. We’ll get the justice that you deserve.
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