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ATG Credit Collections Complaints? Calling, Harassing You?

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ATG Credit is a debt collection agency is bound by the Fair Debt Collection Practices Act. Learn more about the company and how you can stop harassing debt collection calls.

Is ATG Credit legit? Are they a scam?

ATG Credit, LLC is a legitimate third-party collection agency based in Illinois. ATG Credit, LLC has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), such as threatening to take actions that cannot legally be taken and attempting to collect debts not owed. If ATG Credit, LLC has contacted you about past due collection items, make sure know your rights before you respond.

According to its website, ATG Credit, LLC is “a different kind of collection agency.” ATG Credit, LLC is highly motivated to collect the maximum amount of debt from each individual because “Contingency Collection Services” is its “core competency.” This means that ATG Credit, LLC only receives payment based upon a portion of the amount it is able to successfully collect from each individual debtor.

ATG Credit, LLC claims to be in compliance with the latest technology regulations for debt collectors, and it also cites a strict hiring process using “the industry’s most extensive screening process on every potential new hire, from clerical staff to executive.” ATG Credit, LLC’s training program includes compliance with regulatory laws such as the FDCPA, the FCRA, HIPAA, and GLB. It promises that newly hired staff unlimited earning potential. ATG Credit, LLC’s online payment portal includes web-based contact forms to dispute bills, but its website does not include a consumer resources page with links and references to consumer protection laws and enforcement agencies.

In support of its debt collection efforts, ATG Credit, LLC will report delinquent accounts of individual debtors to the national credit bureaus in order to prevent debtors from obtaining new lines of credit while the debt remains unpaid. In addition, ATG Credit, LLC utilizes “collection calls” to individual debtors in order to request payment and set up payment plans.

ATG Credit, LLC is a member of numerous professional debt collection associations, including the Association of Credit and Collections Professionals (ACA International), the International Association of Commercial Collectors, Inc. (IACC), and the Association of International Certified Professional Accountants (AICPA).

Who does ATG Credit collect for?

ATG Credit, LLC collects delinquent debts for a variety of businesses and industries, including healthcare providers such as hospitals, billing services, and physicians’ offices; financial services companies, including credit card lenders, installment loan providers, and auto lenders; education lenders; and special clients such as utility service providers, municipal government agencies, and insurance companies. ATG Credit, LLC also offers collection services for commercial business-to-business debt.

As a third-party debt collection agency, ATG Credit, LLC is required to adhere to the Fair Debt Collection Practices Act (FDCPA), a federal law that protects consumers from abusive debt collection tactics. Nevertheless, consumers have filed complaints accusing ATG Credit, LLC of violating the FDCPA. Those accusations have included claims that the debt collection agency has threatened to sue consumers without actually intending to do so and talking to third parties about consumers’ debts. It’s imperative that you know your rights under the law before speaking with ATG Credit, LLC debt collectors.

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Reviews: How many complaints have been filed against ATG Credit?

ATG Credit, LLC is accredited by the Better Business Bureau (BBB), which issued ATG Credit, LLC an “A+” rating, despite the presence of 39 complaints against ATG Credit, LLC in the past three years, only nine of which have been resolved in the past 12 months. 34 of these complaints contained allegations related to ATG Credit, LLC’s billing and collections practices, while the remaining five complaints contained allegations related to services provided by ATG Credit, LLC. Since September 2013, the Consumer Financial Protection Bureau (CFPB) has received an astonishing 266 complaints against ATG Credit, LLC, 240 of which contained allegations related to ATG Credit, LLC’s debt collection practices, including its communication tactics and attempts to collect debts not owed, while the remaining complaints contained allegations related to credit reporting and loan or account services. In addition, Justia, one of the largest online legal databases in the United States, lists at least 50 federal cases of civil litigation involving ATG Credit, LLC.

 Are you asking yourself…

Why is ATG Credit calling me?

ATG Credit could be calling for a number of reasons, all of them related to debt collection:

  • They could be collecting a debt on behalf of a creditor. For example, your dentist may have hired the agency to collect on a past due dental bill.
  • They may be calling about a debt incurred by someone you don’t know. For example, it could be a wrong number call or your phone number could have been previously owned by the person who actually owes the debt.
  • They could be calling to ask the whereabouts of someone you know. For example, they may believe that a family member of yours owes a debt and they’re trying to get a hold of his or her phone number or find out where he/she works.
  • They may be trying to get you to make a small payment on a time-barred debt in order to restart the clock on the statute of limitations. For example, they could have purchased a very old bundle of uncollected cell phone bills that are legally unenforceable; convincing a consumer to pay even a dollar makes the debt current again.

If you’ve been contacted by ATG it’s important to know your rights under the Fair Debt Collection Practices Act. If they’ve violated your rights, you can take the agency to court and sue for statutory damages of up to $1,000 – along with court costs and attorney fees.

How do I stop ATG Credit from calling?

First you can write a cease and desist letter. Explain to ATG Credit that they have the wrong person and insist that they stop calling you. Make sure to send your letter via certified mail with a return receipt requested. If debt collectors from ATG persist in calling you, make sure to keep a log. Note the date and time of each call, the name of the debt collector, and what was said. Under the Fair Debt Collection Practices Act, debt collectors, who violate the law, must pay consumers up to one thousand, dollars plus attorney’s fees. A fair debt attorney can represent you at no charge, and can readily evaluate your case. It’s also important to file complaints with the Better Business Bureau and with the Federal Trade Commission.

Can ATG Credit harass me?

No. If you’ve been contacted by ATG, you have the right to sue them in federal court if the debt collection agency has violated the Fair Debt Collection Practices Act. Signs that you may be on solid legal footing are:

  • The debt collection agency called you several times in a single week
  • A debt collector calls you before 8:00 a.m. or after 9:00 p.m.
  • You’ve told the debt collection agency that you can’t receive calls at work, but they call anyway
  • The debt collection agency is threatening to sue you
  • A debt collector has disclosed information about your debt to family members, coworkers, or friends
  • The debt collection agency is asking you to pay collection fees
  • A debt collector insults, swears at you or calls you names

The Fair Debt Collection Practices Act was put into law in order to protect consumers like you, but there’s a catch. While the government sues debt collection agencies that egregiously violate the law, it doesn’t sue agencies on behalf of individual consumers. Instead, the FDCPA has what’s called a fee-shifting provision. This means that, if you sue and win, then the debt collection agency has to pay your court costs and attorney fees. Fee-shifting levels the playing field so that you can assert your rights.

Can ATG Credit sue me?

Yes. ATG Credit can sue you if you owe the debt, however, threatening to sue or serve you with papers if they don’t intend to do so is a violation of the Fair Debt Collection Practices Act. Additionally, after receiving the first collection notice, you have 30 days to dispute the debt. If you dispute the debt, then ATG is required by the FDCPA to prove that you do, in fact, owe the money. A debt collection agency isn’t allowed to sue you if, for example, the debt is past the statute of limitations or if you do not legally owe the debt. It’s a good idea to speak with a fair debt attorney if you’ve been served with a summons or legal complaint.

Can ATG Credit garnish my wages?

Yes. However, ATG Credit cannot threaten you to garnish your wages and garnishment can only only occur if ATG files a lawsuit and obtains a judgment against you. It’s common for consumers to ignore notice of a lawsuit; if you don’t appear in court, the judge may automatically rule against you. Debt collection agencies have been known to avoid serving consumers with notice to increase the odds of obtaining a judgment. This is called “sewer service” or “gutter service.” The bottom line? If wage garnishment takes you by surprise, talk to a consumer attorney who can fight for your rights.

Can ATG Credit report my debt to the Credit Bureaus?

Yes. ATG Credit can report debts in collection to the three major credit reporting agencies – Experian, TransUnion, and Equifax. Once a debt is reported to the credit bureaus, it will appear on your credit report and will impact your credit score.

Can ATG Credit put a lien on my house or property?

Yes. However, as with wage garnishment, a property lien can only arise out of a court judgment against you. If ATG files a lawsuit against you and the judge rules in their favor, then the debt collection agency has a right to collect that money. One way of doing that is by putting a lien on your house or property. That’s why it’s imperative to respond to legal papers and to have an attorney by your side who will fight on your behalf.

Can ATG Credit call me at work?

Yes, ATG Credit can call you at work however there are strict limits about what ATG can say or ask about you if they are calling your at your place of employment. If you want them to stop calling your job, you should tell them not to and you say that your employer either doesn’t allow those types of calls or it’s inconvenient for you. If they keep calling after you have made this request, it’s actually a violation of the Fair Debt Collection Practices Act for them to continue to call you. These laws prevent calls to work when you’ve told them not to, so it’s important to make that clear to the debt collector calling you. Take the date, and time, and the name of the person that you spoke with when you asked them not to call at work and then consult with an attorney about your rights

Can ATG Credit call my family members?

Yes. Again however, there would be strict limits to what they can say. It would be illegal, for example, if ATG called your family and discussed your debt with them. It might be easier to say that the ONLY reason a debt collector can contact your family is to obtain or confirm your location information so that they may contact you. That is the only exception to the law regarding third party contact. Collection calls are annoying enough, but when a collector is calling your friends, family, co-workers or place of employment and discloses information about your finances, the annoyance can quickly turn into harassment. Under federal law, debt collectors cannot discuss your debts with your children, roommates, and in many states, even your spouse.

Can ATG Credit arrest me?

No. ATG Credit – or any other debt collection agency like ATG for that matter – has no authority whatsoever to arrest you. In fact, threatening you with arrest or jail is a violation of the Fair Debt Collection Practices Act. While so-called “debtors prisons” are illegal, only non-payment of things like traffic tickets can lead a judge to issue a bench warrant, which in turn can lead to arrest.

Can I sue ATG Credit?

Yes. You can sue ATG Credit if you believe ATG violated the Fair Debt Collection Practices Act. The FDCPA says that debt collection agencies that violate the law must pay consumers up to $1,000 in statutory damages, as well as court costs and attorney fees. That’s why engaging a fair debt attorney to represent you in an FDCPA lawsuit typically doesn’t cost you anything out of pocket. The attorney that agrees to take on your case knows that the debt collection agency will be forced to pay their fees.

Ready to fight for your rights?

If ATG Credit – or any other debt collection agency – is calling you to the point of harassment, using abusive or profane language, or violating the FDCPA in some other way, it’s time to fight back. Under the law, you may be entitled to up to $1,000. At Lemberg Law, we won’t charge you a dime out of pocket, and we only get paid when you win. Call us today for a free, no-obligation, case evaluation. We’ll get the justice that you deserve.

Who are we? We are Lemberg Law, a Consumer Law Firm

Lemberg Law is a consumer law firm helping victims of collection harassment and abuse. We are ranked A+ by the BBB. We’ve helped more than 15,000 consumers stop harassment and recover money from debt collectors. Harassed? Abused? Misled by a collector? Call our Helpline today! There is no charge unless we win.

2 COMMENTS
  • Faisal

    Atg keeps calling my moms house and has reported to a experion or whatever that I owe over $2000. This is untrue. I spoke to the hospital over a year ago about that bill and my insurance covered it. I don’t owe the money they’re claiming I do.

    (Same case with me, they are claiming i have outstanding debt of 680 from one of their creditors, and i don’t have any proof of it)

  • Thomas D

    Atg keeps calling my moms house and has reported to a experion or whatever that I owe over $2000. This is untrue. I spoke to the hospital over a year ago about that bill and my insurance covered it. I don’t owe the money they’re claiming I do.

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